User Researcher (M/F/X)

Coucou, we're Panash!

Panash is growing our team of passionate people on a mission to empower businesses to make decisions that move the world forward.
Panash was born from the fact that in most tech companies, there’s a lot of distance between product decisions and end-users.

We’re looking for a User Researcher to join the Panash team and help our clients place users at the heart of every conversation. Your work helps our client make decisions that will make users progress and impact their bottom-line. You help our client teams anchor their decisions in evidence and move forward with confidence.


The ideal candidate comes from a product, design or research background and has experience structuring teams with a strong focus on discovery. We’re looking for someone who has been an agent of change in previous companies.

This is a full-time role and can be based in one of our locations (Paris, Lyon or Rennes) or remotely across France.

What you'll do at Panash

As a User Researcher, your role is to support our clients in their product discovery needs, through your own expertise and the Panash methodology. You achieve this by:

  • Establishing core principles for our User research services, by relying on structured methodology and building awareness around cognitive biases
  • Supporting the setup of a framework and process for hypothesis driven research
  • Translating user challenges into research plan and test protocols 
  • Supporting the team with the planning, running and summarising of activities such as  field studies, diary studies or stakeholder interviews.
  • Framing, challenging and supporting our clients’ teams in the identification and formulation of their needs (refining research questionnaires, exploratory research and feasibility studies).
  • Creating or enriching user understanding and knowledge through personas, jobs-to-be-done

You collaborate with fellow Panashers coming from various backgrounds and disciplines from user research, UX design to product management, increasing your understanding of how to conduct product discovery on complex problems, developing new skills to help you at every stage of your career - at Panash and beyond. 

We'd love to hear from you if...

  • You have 2+ years of conducting user research in high-paced environments
  • You have specific examples of work you have done in structuring discovery activities in product or design teams
  • You can talk concretely to generative and evaluative research activities you’ve conducted in the past
  • You approach collaboration with a broad range of stakeholders thoughtfully and creatively
  • You’re a great listener, empathetic, and able to deeply understand users/clients/colleagues needs.
  • You are native in French and fluent in English.

At Panash, one of our values is "be inquisitive". We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

What we offer

We want to create a working environment that reflects what we value.

You can expect:

  • A competitive salary
  • A comprehensive benefits package (incl. health insurance with Alan)
  • An Inclusive and diverse environment, respectful of who you are
  • Monthly get-togethers with all Panashers
  • A flexible environment - we are remote-first
  • A great deal of autonomy - we’d like to see you take ownership from day one with the right guidance. We look to shape a role which allows folks to maximise their potential.

Start date:
January 2022

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